Forgot to Clock In/Out (Manual Punch) on JM Connect

Forgot to Clock In/Out (Manual Punch) on JM Connect

Using the Forgot to Clock In/Out function on JM Connect allows users to record when they intended to clock in/out of a location.  These punches are automatically subject to approval.

The user's geolocation is still recorded when they use the Forgot to Clock In/Out option.

Enabling Forgot to Clock In/Out

Account Level

Employee Level

Forgot to Clock In

Forgot to Clock Out

Approving Timepunches

Enabling Forgot to Clock In/Out

Manual Punch must be enabled at the account level before adjusting the setting per employee.

Account Level

1. On the web portal, go to Gear Icon > Manage Account.
2. Select the Settings subtab.
3. Enable Manual Punch.

Employee Level

1. On the web portal, go to Employees > Manage Employees.
2. Select the Edit Pencil in the Actions column for an employee.
3. Select the Forgot to Clock In/Out checkbox under General Information.
4. Save the page to confirm changes.

Forgot to Clock In

1. On JM Connect, select the Clock In/Out icon.
2. Select Forgot to Clock In.
   
3. Fill in the information.  Required fields are marked with an asterisk(*):
   • Location* - The location they meant to clock into.  Only locations they are trained on are visible in the list.
   • Date/Time* - The date/time they intended to clock in.  This cannot be a future date/time.
   • Remark - Any optional notes or comments.
     
     We suggest employees use the Remark section to write why they used the Forgot to Clock In/Out function (ex. they didn't have internet connection when they tried to clock in earlier, they genuinely forgot, etc.).
4. Select Submit.
   

Forgot to Clock Out

1. On JM Connect, select the Clock In/Out icon.
2. If the user is already clocked in, they can select Forgot to Clock Out.
3. Fill in the information (as seen above).
4. Select Submit.

Approving Timepunches

Punches made using Forgot to Clock In/Out are automatically pending.  Pending punches must be approved to appear as valid time on payroll reports.

Timecard Report

On the Timecard report (Reports > Timecard), time punches made using Forgot to Clock In/Out will show Manual as the source.

Clock In/Out Report

On the Clock In/Out Report (Reports > Clock-in/Clock-out), punches made with Forgot to Clock In/Out will have Manual as the Source.  The Remarks column shows any notes that the employee left on JM Connect.

Time shows what the employee entered as their clock in/out time.  Created On is the date/time when the punch was recorded.

For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.