GPS Tracking

The GPS Tracking feature records employee location in the background. Utilizing the GPS Tracking Report allows managers to ensure their employees stay on-site throughout their shift.

Enabling GPS Tracking	FAQ
GPS Tracking on JM Connect	Disclaimer
GPS Tracking Report
Timecard Report
Outside Geofence Notifications

Enabling GPS Tracking

1. Go to Gear Icon > Manage Account.
2. Open the Settings tab.
3. Enable GPS Tracking.
   
   GPS Tracking is an add-on feature. If you do not see the GPS Tracking switch, please contact your Account Manager or Sales Representative.
4. Open the GPS Tracking tab.
5. Enable Employee GPS Tracking.
6. Set the GPS Capture Interval (minutes).
   • The GPS Tracking Interval is how often the system pulls the employee's location.
   • The interval must be ≥ 5.

GPS Tracking on JM Connect

GPS Tracking only gathers employee GPS data when they are clocked into a location.

1. On JM Connect, select the Clock In/Out icon.
2. Clock into a location. When GPS Tracking is enabled for the employee, the user will have a banner on their device letting them know they are on the clock.
   • The employee's location will be recorded at each GPS Capture Interval until they clock out.
3. To clock out, select the Clock In/Out icon on JM Connect and choose Clock Out.

GPS Tracking Report

1. Navigate to Reports > Geofence Tracking Report.
2. Select the Date and Location for the data you'd like to view.  Employee can be selected to filter information to a specific user.
3. View the report:
   • Tracking Time - The date and time that the GPS Location was captured.
   • Employee - The employee whose data was captured.
   • Location - The location that the employee was clocked into.
   • Actual In & Actual Out - The date and time when the employee clocked in and out of the location.
   • Scheduled In & Scheduled Out - The date and time the employee was scheduled for the location.  If the field is blank, the employee did not clock in for a schedule/was not scheduled at that time.
   • Job Class - The job class that the employee used to clock into the location.
   • Distance (Yards) - The distance the employee was from the geofence pin at the time of the GPS Capture.
   • Device - The device that the employee used to clock in/out.
4.  

Timecard Report

1. Navigate to Reports > Time > Timecard.
2. Select the Location pin for an employee with GPS Tracking enabled.
3. The map will show the route that the employee traveled during their shift.
   
   • Orange Pins - The corners of the geofence.
   • Blue Numbered Pins - Where the employee was pinned at the GPS Capture Interval. If the pin is blue, the employee was inside the geofence at the Capture time. Select the pin to show more information.  
   • Red Numbered Pins - Where the employee was pinned at the GPS Capture Interval. If the pin is red, the employee was outside the geofence at the Capture time. Select the pin to show more information.  
   • Moving Circle - The circle moved along the employee's path in order of the capture times.  If the circle is green, the user was within the geofence.  If the circle is red, the user was outside the geofence.

Outside Geofence Notifications

Employee Notifications

Employees will receive a push notification on JM Connect if they are pinned as outside the geofence at the GPS Capture interval. This alert is automatically generated if GPS Tracking is enabled.

Manager Notifications

Managers who are trained on the same location as the employee can receive notifications when an employee is pinned as outside the geofence.

To enable notifications from Managers:

1. On the portal site, navigate to the Gear icon > Manage Account.
2. Select the GPS Tracking tab.
3. Enable Outside Geofence Alert (Manager).
   

Notifications are only generated if the clocked-in employee is pinned as outside their geofence at the time of the GPS Capture interval.

As an example, if the interval is set at 15 minutes, the system will attempt to check their GPS location every 15 minutes after they clock in.

If the user leaves the geofence and returns between intervals, a notification will not be generated.

FAQ

Question: I confirmed where my employee was at a certain time, why does the GPS Pin show them somewhere else/nearby?

Answer: GPS Tracking relies on the device's GPS to locate the employee.  Since GPS location is determined by satellite signal, it is not uncommon to have a margin for inaccuracies.  If the GPS pin is greatly incorrect, ensure that Precise Location is enabled on the user's device.

Whenever a user's GPS signal is recorded on a device, it is important to remember that the pin is an approximation. 

Question: My GPS Capture interval is set to 1 minute.  Why is my employee's location not being recorded?

Answer: The GPS Capture Interval needs to be at least set to 5 minutes.  Janitorial Manager recommends setting the interval to at least 15 minutes to optimize the feature.

Disclaimer

An employee's GPS location may not be recorded if:

• The employee has little to no internet connectivity when the data is pulled.
• GPS is disabled on the employee's device.
• Location permissions are not enabled for JM Connect on the employee's device.
  • Location permissions should be set to 'Allow all the time'.
• JM Connect is not running in the background (iOS).

For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.