Payroll Report is Showing Incorrect Numbers

If the Payroll Reports are showing incorrect numbers for your employees, here are a few things to check.

1. Ensure that your payroll has been processed.

2. If your payroll has been processed, follow this guide to make changes:

3. Are there pending time punches that need to be approved and added to payroll?

If you have pending time punches to approve, follow this guide to make changes to your payroll if it has already been processed: Check here

4. Are you using Travel time calculations?

Click here to Review the report

Note that travel time payments need to be calculated into the Regular paid hours section as this is not done automatically.

If you are making any changes to your payroll, please be sure to follow the guides for Processing Payroll and Making Changes After Payroll Has Been Processed to ensure all information is correct.

For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.