Completing Quality Checks on JM Connect

Quality Checks can be completed from the JM Connect mobile app.

Completing Quality Checks	Emailing Quality Check Summaries
Adding Photos	Filtering Quality Checks
Adding Notes	FAQ
Adding Signatures

Completing Quality Checks

1. On JM Connect, select the My Quality Checks icon.
2. Swipe to the left of a Quality Check and select the Check Mark.
3. Select View Steps on an area.
   
4. There are two ways to add ratings to steps:
   
   • Tap Select Rating to choose an option from the dropdown or enter a number (based on the selected Rating Scale).
     
   • Tap the step name to rate it individually. Photos and comments can be attached to the step from this screen.
5. Select Save Rating to save changes.
6. If multiple areas are added to the quality check, use the left and right arrows to navigate between them.
   • Switching areas will automatically save ratings for the previous area.
7. Once all the steps have been rated, select Complete Quality Check.

Adding Photos

1. Tap the step name when performing the quality check.
2. Select Add Media.
   • Photos can be uploaded from the device gallery or taken with the camera.
3. Take or upload a photo. Select Ok to confirm the photo and attach it to the step.
   • Select Retry to retake/reupload the photo.
4. Select Save & Submit to update the step.
5. Repeat steps 2 and 3 to add multiple photos to the quality check.

Adding Notes

Notes can be added at the step, area, and overall level.  Any notes/comments will be visible on the quality check summary.

Adding Signatures

Signatures can be added to completed inspections. Signatures are visible on the quality check summary.

1. On JM Connect, view a completed quality check.
2. Select Add Signature.
3. Fill in the required fields.
   • Title - The title role, or job of the signee.
   • Name - The name of the signee.
4. Add a signature by drawing on the device screen using your finger or stylus.
5. Select Save to add the signature.

Emailing Quality Check Summaries

Quality Check Summaries can be emailed directly from JM Connect.

1. In JM Connect, select the Manage Quality Checks icon.
2. Swipe left on a quality check to view more options.
3. Select the Email (envelope) icon.
4. Select who the summary should be emailed to.
   1. Employees - Sends the summary to the selected employee's email address(es).
   2. Other Email - Sends the summary to the entered email address.
   3. Send to Client - Sends the summary to the Location's Primary Contact email address.
5. Select Send.

Filtering Quality Checks

Quality Checks can be sorted by status and date and filtered by date range.

To access filtering settings, select the Filter icon in the top-righthand corner.

FAQ

Question: How do I add more signatures to a quality check?

Answer: Up to 3 signatures can be added to a quality check by default. To edit the amount of available signature slots, please contact a customer support representative or your account manager.

Question: Can this feature be used without internet connection?

Answer: Yes, once downloaded, quality checks can be completed offline. An internet connection is only needed to download and sync them.

For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.