The Travel Time Report Doesn't Look Correct
- The Travel Time report needs to be refreshed manually to show newly collected entries within the chosen payroll period.
- Each time you view the Travel Time report, click the Refresh button to pull in any new entries that have not already been added to the report.
- You will want to refresh the Travel Time report before running payroll.
- You can choose whether to run the report on GPS Location or Google Maps.
- Travel Details are collected when employees clock out of one location and then into another location within the set Threshold amount of time apart.
- If the occurrences happen further than the Threshold amount of time apart, no entry will be added to the report.
- Payable amounts are adjusted automatically based on the Cap amount set in your settings.
- Any entries higher than the Travel Cap will be automatically adjusted down to the Cap in the Payable columns on the report.
- Pending time punches are not accepted on the Travel report until they have been approved by a Manager on the web.
- If you made edits to the Travel entries and then refreshed the report, the entries will revert back to the initially recorded amount before edits were made.
- We recommend editing entries after all eligible entries have been added to the report for the payroll period.
For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.
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