Late In/Early Out Alerts

Late In/Early Out Alerts

Managers can be notified when an employee clocks in late or clocks out early for a scheduled shift.

Enabling Late In/Early Out Alerts

On Portal

On JM Connect

Notifications on JM Connect

Setting Up Email Notifications

Enabling Late In/Early Out Alerts

On Portal

1. On the portal site, navigate to Customers > Manage Schedule.
2. Add a new schedule or click the Edit Pencil in the Actions column for an existing schedule.
3. Select the Advanced tab.
4. Enable the checkboxes for Late In Alert, Late Out Alert, or both.
5. Once the alert has been enabled, select the related minutes.  Select Custom to enter a unique value.
   • The Late In alert is triggered if an employee clocks in Xmins after their scheduled start time.
   • The Early Out alert is triggered if an employee clocks out Xmins prior to their scheduled end time.
6. Save the schedule as a Draft or Publish the changes.

In the example below, managers would receive a notification if the employee clocked in 10 minutes past their scheduled start time, or clocked out 15 minutes prior to their scheduled end time.

 

On JM Connect

1. On JM Connect, select the Manage Schedule icon.
2. Add a new schedule or edit an existing schedule.
3. Enable the checkboxes for Late In Alert, Early Out Alert, or both.
   
4. Once the alert has been enabled, select the related minutes.  Select Custom to enter a unique value.
   • The Late In alert is triggered if an employee clocks in Xmins after their scheduled start time.
   • The Early Out alert is triggered if an employee clocks out Xmins prior to their scheduled end time.
5. Select Save to update the schedule.

Notifications on JM Connect

When Late In/Early Out alerts are triggered, Managers trained on the location will receive a push notification on JM Connect.  These alerts are also visible from the Alerts icon.

Managers receive the alert >3 minutes after it has been triggered.

Late In Alert

Early Out Alert

Setting Up Email Notifications

Late In/Early Out alerts can be received through email.  This must be set up per location.  Emails are sent from [e-mail].

1. On the portal site, navigate to Customers > Manage Locations.
2. Select the Edit Pencil in the Actions for the desired location.
3. Under Notification Recipient Email Addresses, add a primary email email address.
   
   1. Secondary addresses are optional, and will be CC'd on the email.
4. Save the page to confirm changes.
   
   

For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.