Language Translation

Employee, Location, and Client Messages can be automatically translated to an employee's preferred language on JM Connect.

Available Languages
Enabling Languages
Setting Employee Language
Message Translation

Available Languages

The following languages are available for app (JM Connect) translation:

English Spanish Albanian French

German Greek Hindi Portuguese

The following languages are available for message translation:

English Spanish Albanian Arabic French French Creole

German Greek Hindi Portuguese Russian Ukrainian

If your language is not listed, please contact your Sales Representative for translation inquiries.

Enabling Languages

Any enabled languages will be included as an option for message translation.

1. On the web portal, go to Gear icon > Manage Account.
2. Select the Language tab.
3. Enable any language to be included for message translation.

Setting Employee Language

An employee language must be set to use message translation on JM Connect.

This setting only affects Employee, Location, and Client messages on JM Connect.  Users can adjust their Language Settings on JM Connect to translate the app's user interface (icons, headers, etc.).

1. Go to Employees > Manage Employees.
2. Select the Edit Pencil in the Actions column for an employee.
3. Select the User Settings tab.
4. In the Switch Language dropdown, select a language.
5. Select Save to confirm changes.

Message Translation

Messages on JM Connect

Employees will automatically receive any Employee, Location, or Client Messages in their selected language. Messages sent will automatically be translated into the receiving user's language.

Translation example using Location Message:

Malisa's language is set to English and Sade's language is Spanish.  Malisa sent a location message in English and Sade responded in Spanish.

From Sade's view, all messages are in Spanish.  From Malisa's view, all messages are in English.

Sade's view (Spanish)		Malisa's view (English)

Messages on the Web

Location and Client Messages can be translated when viewed on the web portal.

1. Go to Customers > Location Details.
2. Select the customer and location from the dropdown menu.
3. Select the Location or Client Messages tab.
4. Select a language from the dropdown to translate on-screen messages.
   

For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.