What is the difference between notifications in the Bell icon vs the Alerts icon?

JM currently offers two different types of notifications in two separate icons in JM Connect. One is for all Employees, and one is only for Managers.

Bell icon

Access level: Employee or Manager

Types of Notifications:

You have a new schedule
Your schedule has been modified
Your schedule has been deleted
You have a new work order assigned
Your assigned work order has been modified
Your assigned work order has been deleted

Bell icon notifications are specific to only the employee. Each employee only sees their own notifications for schedule changes or assigned work orders.

Alerts icon

Access level: Manager

Types of Notifications:

Employee has not clocked in for a shift
Employee has clocked in late for a shift
Employee has not clocked out from a shift
Employee has clocked out early from a shift

The Alerts icon is still only for managers marked trained in specific locations. These alerts are not specific to just one employee but any employees scheduled to work at a location the manager is marked trained on. These alerts are only generated if the Late In/Early Out settings were added on a schedule created in JM. Click here for more information.

For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.