I Didn't Receive a Work Order Completion Alert
First, ensure that you have the alert enabled for your username.
Navigate to Employees > Manage Employees > Edit Pencil for your username > Checkbox for Receive Work Order Completion Alert needs to be checked.
If the checkbox is enabled, check the work order to see if it was indeed completed.
If an employee completes a work order on the app, it will say InProgress on the web portal until it is marked Completed by a Manager
Work Orders need to be in the Scheduled or InProgress status in order to be completed and receive an alert.