I Didn't Receive a Work Order Completion Alert

I Didn't Receive a Work Order Completion Alert

Completion alerts are sent to any Employees or Managers who have the Receive Work Order Completion Alert checkbox enabled in their employee settings when a billable work order is completed on JM Connect.

Are Your Alerts Enabled?

Navigate to Employees > Manage Employees > Edit Pencil for your username > Checkbox for Receive Work Order Completion Alert needs to be checked.

Did You Complete the Work Order on the Web?

You will not receive a notification for work orders completed by a Manager on the web.

1. The main purpose of the notification is to alert a Manager that a Billable Work Order is ready to be advanced to Invoiced in the system and the Invoice is ready to be sent to the Customer.
2. This notification is not necessary if a Manager is already on the web advancing the status of the Work Order.

For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.