Completed Work Order in JM Connect but Not Completed in Portal

Completed Work Order in JM Connect but Not Completed in Portal

If a billable Work Order was completed in JM Connect by an employee, a manager will need to invoice the customer and mark the work order as Invoiced in the web portal.

To invoice a Work Order in the portal, follow these steps:

1. Navigate to Work Management > Manage Work Orders
2. Find the Work Order to invoice and click the edit pencil in the Action column
3. Select the Actions sub-tab
4. If the work order is complete click Mark Invoiced

Click here for more information on Completing Work Orders

For more information, or to send in a request to the Janitorial Manager support department, use the red 'Help' button in the bottom right corner of any Help Desk article.