Completed Work Order in JM Connect but Not Completed in Portal
If a Work Order was completed in JM Connect by an "employee", a manager will need to approve and complete the work order in the web portal.
To complete a Work Order in the portal, follow these steps:
- Log into the JM website
- Go to Work Management > Manage Work Orders
- Find the Work Order to approve and click the edit pencil in the Action column (it will say InProgress)
- Select the Actions tab
- If the work order is complete, confirm the performed date and click Complete Work Order